Thursday, November 17, 2011

Frequently Asked Questions from Incoming AAU Campus Housing Students

Below you will find some frequently asked questions:

QUESTION:
Does my Health Insurance have to cover my medical needs in California or do I just simply need insurance?

ANSWER:  
Yes! Your health insurance must cover your unexpected as well as your expected health needs during the time you are residing in San Francisco, CA.


QUESTION:
I am using financial aid to pay for my campus housing but I have been informed that the aid will not be dispersed until a few weeks after school begins. Can I still move into campus housing?

ANSWER:  
As long as the Financial Aid Office has deemed that you will have enough financial aid to cover your housing rent, and this information has been confirmed with the Housing Department, you will be able to move into campus housing next week. However, if your financial aid allocation will only cover a partial amount of your housing rent, then you must pay the balance in full prior to moving into your room. 

QUESTION:
What is the address we can ship packages to if we are moving in from out of state?

ANSWER:  
The address to ship your packages depends on what building you're are moving into! Check out this blog entry for more information about campus housing addresses. Remember that packages will NOT be accepted before Monday, January 23, 2012.

QUESTION:
Will we need our student ID cards before we move into our residential buildings during the week of January 23rd?

ANSWER:  
You will want to make obtaining your photo student ID card a top priority on the day that you arrive to move on-campus. However, you can go directly to your residential building first to move in but afterwards, please head to 79 New Montgomery where you will be able to obtain your student ID. Most residential buildings and all academic buildings require a student ID for entry…so it is imperative to have your ID card with you at all times!

QUESTION:
Do the on-campus housing buildings allow pets?

ANSWER:  
No. Not at any time are pets permitted within the residence halls.

QUESTION:
 Will my room in on-campus housing be cable ready?

ANSWER:  
Most of rooms within campus housing are cable ready but this is a service that you will have to order and pay for on your own. On the day that you move into your building there will be available information regarding the San Francisco cable provider Comcast. We suggest that you have a conversation with your roommate(s) regarding cable service and television use within your room prior to signing up for cable service.  

QUESTION:
I am wondering where I can find out which books and supplies are needed for my classes?

ANSWER:  
Go to MY ACADEMY, click on the Syllabi and Online Classes which is located on the right-hand side of the webpage.  You will then be prompted to login using your login information. If your instructors have posted any specific information regarding the various classes you are enrolled in for Fall 2011, it will be posted in this area. If not, you may need to wait until day 1 of your class to obtain information regarding the supplies and books needed.

QUESTION:
Where can I find a list of restaurants that accept Knight Kash?

ANSWER:  By going to this webpage, KNIGHT KASH, you will see the various restaurants that accept Knight Kash.


QUESTION:
I just found out that I am assigned to bed space A. What does this mean? And are the desks assigned as well?

Answer: The A bed space is the lower bunk. Additionally, here is more information about assigned bed spaces:A = Bottom Bunk B = Top Bunk. C = 3rd bed if room is a triple room or the bottom bunk of a 2nd set of bunk beds within a quad room. D = Top Bunk of a 2nd set of bunk beds within a quad roomThe desks are not assigned, so you will need to work that out with your roommate(s).


QUESTION:
When I move into my residential building on move in day, will there be handcarts or furniture dollys to help me move my belongings into my room? Like for big boxes and what not?

ANSWER:  
There will not be carts for move-in. With a little patience...you should be able to get moved into your room in no time. If someone is driving you to campus, and you do have a handcart that you can use during the move...it wouldn't be a bad idea to bring it...but, even without it, you should be just fine. It is also advisable that since so many residents are moving in at the same time, that you try to schedule your arrival for later in the morning or afternoon as most residents make a big push to arrive early which causing the morning hours to be the busiest and most hectic during move-in day.


We’re absolutely excited and looking forward to welcoming you all in the Spring semester!!