Wednesday, January 4, 2012

Campus Housing - Mail and Packages Policy

Hello! Please understand that whenever you have mail or packages sent to your campus address, you do so at your own risk. The Housing Department will not take responsibility for lost, damaged or stolen packages. If you feel that a package has been stolen, you can certainly contact your Resident Director and Campus Safety to file a report but again, the Housing Department nor the Academy of Art University is responsible for the loss of any packages sent to any on-campus housing address (which includes any of the overflow housing buildings).  Packages will not be accepted at the various residence halls until January 23, 2012.
As a reminder, it is vital that all residents of Campus Housing are knowledgeable and aware of all policies within the 2011-2012 Housing License Agreement.
The HLA policy regarding mail and packages can be found below:  A7. MAIL – As a courtesy we may accept any mail on your behalf but we are not obligated to accept packages. We are not responsible or liable for any damage or theft of mail we accept on your behalf. We will not accept responsibility for any certified or registered mail. The US Postal Service delivers mail to your box. Notices for packages too large to fit in boxes will be left in the appropriate box, instructing pick up at our office. Packages, when accepted, may only be picked up during normal business hours; staff members are not authorized to retrieve mail when the office is closed.
We are excited about your arrival at the Academy of Art University and look forward to assisting you with your transition to on-campus Housing and San Francisco!
Sincerely,
Housing Department Academy of Art University